Privacy Policy

• Account & order details: name, shipping address, email, phone, order history.
• Payment information: processed by our payment providers. We do not store full card numbers on our servers.
• Communications: messages you send us through email, chat, or forms.
• Usage data: IP address, device and browser type, pages viewed, referring URLs, and similar analytics data.
• Age verification: a local record that you confirmed you are 21+.

• Process orders, payments, shipping, returns, and customer support.
• Send transactional email such as order confirmations and shipping updates.
• Send marketing email or SMS when you opt in. You can unsubscribe at any time.
• Protect against fraud, abuse, and unlawful activity.
• Improve our website, product selection, and customer experience.
• Meet legal, tax, and regulatory obligations.

We use cookies and similar technologies to keep you signed in, remember your cart, measure site performance, and (with your consent where required) run analytics and advertising. You can control cookies through your browser settings; disabling them may limit site functionality.

We share personal information only with:

• Service providers who help us run the store (hosting, payment processing, shipping carriers, email, analytics, fraud prevention).
• Government or law enforcement authorities when required by law, subpoena, or to protect our rights.
• A successor entity in the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

We retain personal information for as long as your account is active, as needed to provide services, and as required for tax, accounting, dispute resolution, and legal compliance. When no longer needed, information is deleted or anonymized.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to opt out of certain uses, or to withdraw consent. Contact us using the details below to make a request. We will verify your identity before responding.

This site is intended for adults 21 and older conducting laboratory research. It is not directed to children, and we do not knowingly collect information from anyone under 21. If you believe a minor has provided us information, contact us so we can delete it.

We operate from the United States. If you access the site from outside the U.S., your information will be transferred to and processed in the U.S., which may have data protection laws different from your country.

Our site may link to third-party websites and services. Their privacy practices are their own; please review their policies before providing information.

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be highlighted on the site or sent by email where appropriate.

Questions or requests about this policy: support@degenpeptides.com.